Retail ERP that connects every channel to one stock pool.

Brilliant Cloud implements Acumatica Retail-Commerce for South African retailers, connecting point of sale, e-commerce and marketplaces to one inventory, customer and reporting system. Native Shopify and BigCommerce connectors, omnichannel order management and real-time reporting, supported locally by certified experts.

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Omnichannelone view of every order
Shopify & BigCommercenative connectors
POS + onlineone stock pool
Unlimitedusers, no per-seat fees
Retail store and omnichannel operations running on Acumatica Cloud ERP
Acumatica Gold Certified Partner
Trusted across operational industries
However you sell

In store, online and everywhere between

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The disconnected channel problem

When your stores, your website and your back office disagree

Stock that never quite matches. POS, online and the warehouse hold different numbers, so you oversell online and sit on dead stock in store.

Manual order re-keying. Web and marketplace orders copied by hand into the back office, with the errors and delays that follow.

No single customer view. The same shopper looks like three different customers across till, web and phone.

Month-end reconciliation pain. Hours spent matching channel sales, payouts and stock instead of trading.

With Brilliant Cloud + Acumatica

One connected platform from cart to cash

One stock pool shared by POS, online and marketplaces
Native Shopify and BigCommerce connectors, no manual capture
A single customer record across every channel
Channel sales, stock and margin reconciled in real time
Unlimited users, built and supported by a local certified team
Retailers we know

Configured for your kind of retail

We model Acumatica around how you actually trade, not generic templates. From single-store specialists to multi-channel B2B and B2C brands.

Acumatica Retail-Commerce Edition

Retail and commerce built into one platform

Connected applications that link POS, online stores and marketplaces to inventory, CRM and reporting, in real time.

Native commerce connectors

Out-of-the-box Shopify and BigCommerce connectors, plus marketplace links, sync products, pricing, stock and orders automatically.

Point of sale

In-store tills that share inventory, pricing, promotions and customer data with every other channel in real time.

Order & inventory management

One stock pool across stores, warehouses and channels, with multi-channel sales orders and accurate availability.

Pick-pack-ship & returns

Fulfil from any location, manage ship-from-store and click-and-collect, and handle cross-channel returns with ease.

Embedded CRM & loyalty

A single customer record across channels powers loyalty, targeted promotions and better service everywhere they shop.

Reporting & dashboards

Real-time dashboards reconcile channel sales, payouts, stock and margin without manual effort.

Inside Acumatica Retail & Commerce

What each module actually does across your channels

Not a feature list, a working omnichannel system. Here is exactly what runs under the hood, from cart to counter to back office.

Native commerce connectors

Sync your storefront and ERP so they never disagree again.

  • Pre-built connectors for Shopify, BigCommerce and more
  • Two-way sync of products, pricing, stock and orders
  • One source of truth across web, marketplace and store
  • No manual exports, no overselling, no stale catalogues

Point of sale

Sell on the shop floor with the same data as everywhere else.

  • In-store sales, returns and exchanges tied to one ledger
  • Real-time stock lookup across stores and warehouses
  • Customer profiles and loyalty visible at the till
  • Buy-online-pickup-in-store and ship-from-store fulfilment

Order & inventory management

One pool of stock and orders behind every channel.

  • Real-time inventory across stores, warehouses and 3PLs
  • Smart order routing to the best location to fulfil
  • Matrix items for size, colour and style variants
  • Replenishment and transfers driven by actual demand

Pick-pack-ship & returns

Fulfil fast and make returns painless for everyone.

  • Barcode-driven picking, packing and carton verification
  • Rated shipping labels and tracking across carriers
  • Streamlined RMA, refunds and exchanges
  • Branded customer notifications at every step

Embedded CRM & loyalty

Know your customers and keep them coming back.

  • Unified customer history across every channel
  • Loyalty, points and targeted promotions built in
  • Marketing lists and segments from real purchase data
  • Service cases and communications on one timeline

Reporting & dashboards

Close the books with confidence and see real margin.

  • Automated sales, tax, COGS and settlement postings
  • Margin by product, channel, store and customer
  • Multi-entity and multi-currency for groups
  • Dashboards that update as the day trades
Operational outcomes

Transformation you can measure

Representative results from Acumatica projects we've delivered, typical of what connected, real-time operations make possible.

One pool

Stock across all channelsSingle inventory shared by POS, online and marketplaces.

Real-time

Orders & availabilityWeb and marketplace orders flow straight in, no re-keying.

Fewer

Oversells & stockoutsAccurate availability stops you selling what you don't have.

Unlimited usersPut every store, buyer and till on the system, no per-seat fees.

Figures reflect outcomes achieved on selected client engagements; results vary by business and scope.

Plays nicely with others

Connect the tools you already run on

Acumatica's open API means your ERP becomes the hub of your operation, synced with e-commerce, CRM, logistics and the bespoke systems your business depends on. We design every integration so data flows in real time, with no double capture.

Explore integration options
Shopify WooCommerce Salesforce HubSpot Power BI Magento EDI / API Microsoft 365

Ready to connect every channel?

Book a tailored Acumatica Retail-Commerce demo and see POS, e-commerce, marketplaces and your back office modelled on one real-time platform.

See the capabilities
Questions, answered

Retail & Commerce ERP FAQs

Acumatica Retail-Commerce is a cloud-native ERP for retail and commerce businesses. It consolidates point of sale, e-commerce, order management, inventory, embedded CRM and reporting into one platform, with native connectors for Shopify and BigCommerce, so your storefronts and back office run off a single source of truth.

Yes. It ships with native connectors for Shopify and BigCommerce, and also integrates with marketplaces and platforms such as Amazon, Walmart, Adobe Commerce and WooCommerce, syncing products, pricing, stock and orders in real time.

Yes. In-store POS, online stores and marketplaces all draw on the same inventory, customer and pricing data, so you avoid overselling, keep stock accurate across channels and give customers a consistent omnichannel experience.

Acumatica manages omnichannel orders, inventory, pick-pack-ship, returns and customer support from one dashboard, so you can buy online and collect in store, ship from any location and handle returns across channels without manual reconciliation.

Most Acumatica Retail-Commerce implementations take 8 to 16 weeks depending on the number of channels, store locations, connectors and integrations. Our phased methodology reduces risk and delivers value early.

We are a Gold Certified Acumatica Partner with 23 years of ERP delivery experience, 880+ customers and certified local consultants. We implement, integrate and support Acumatica Retail-Commerce locally, with a focus on commercial outcomes rather than licence sales.

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