How Cloud ERP help Field Service Companies Grow

How Cloud ERP help Field Service Companies Grow

Access to real-time information is challenging without the right business platform. Ever-changing customer demands, complex scheduling, and connectivity issues stifle field service growth. Technicians struggle to provide prompt services due to information gaps, delays getting the right equipment or parts, and difficulties managing services. Complex contracts and disjointed workflows delay accounting wreaking havoc on working capital and profitability. Modern Field Service ERP applications enable management to streamline business processes, reduce costs, and boost sales. Today’s field service applications connect to modern technologies such as cloud computing, global positioning systems, electronic signatures, and more. In this guide, we discuss how Cloud ERP help field service companies grow in 2022.

Acumatica Field Service Edition is an end-to-end business management solution designed for progressive field service organizations. It supplies everything field service companies need to grow on a future-proof cloud business platform. 

Drive Field Service Growth

Field Service companies struggle with business technology. There are a few good options available to manage the business. Industry applications provide strong contract and field service management capabilities but do not provide insights into the data. Traditional legacy applications create data silos with disconnected processes between in-house back office and remote field operations. Systems are slow and challenging to support with ballooning costs for application and user licenses. General ERP systems lack specialized features to manage field service operations. They rely on costly third-party applications with poor integration to accounting and business management systems.

Acumatica Field Service Edition is unlike any field service ERP application. The native cloud-based platform supplies everything field service companies need to manage their business anytime, anywhere, on any device. Consumption-based licensing makes Acumatica an affordable choice for smaller field service operations and a cost-effective option for larger field service businesses. 

The complete field service business suite provides contract management, appointment scheduling, and route optimization. It also includes global positioning (GPS) navigation via the mobile app, inventory optimization, and equipment management with warranty and depot repair capabilities. Field service businesses drive growth with embedded customer relationship management (CRM) for field service sales quotes and customer support with case management. Customizable workflows allow Acumatica to adapt to complex business scenarios. 

With Acumatica, field service companies capture expense receipts on mobile devices for instant visibility into project costs. Embedded document management provides access to equipment manuals, work instructions, and other critical information.

Acumatica’s last-mile functionality includes recurring appointments, electronic signatures, route optimization, and employee skill and certification management. Field service businesses run their business with minimal customizations on a comprehensive, scalable, and future-proof platform.

Drop us a line on 011 792 9521 to learn more about how Cloud ERP help field service companies grow in 2022.

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